Seller FAQs
© North Fulton Mothers of Multiples Club, 2013
Registration & My Consignment Manager
Q: How do you register on line?
A: Visit www.nfmomc.org for club membership registration. Visit www.myconsignmentmanager.com/nfmomc
for seller registration.
Q: I did not see a registration form online newsletter. Where can I get one?
A: The registration form is being done as an "online contract" that you have to accept when registering in
My Consignment Manager. You will be asked to actually sign when you check in at the sale setup on
Friday. We will have a copy of the contract at the check-in desk for you to review prior to signing if
needed. You will not be able to sell if you do not agree to the contract, and sign at the Setup.
Q: When does My Consignment Manager "shut-down" prior to the sale to process all the info?
A: 10:00pm on the Wednesday before the sale.
Q: I went to print some tags and don't have a print code. Where would I get this?
A: You are on the wrong MyCM site. Log out of My Consignment Manager, and go to
www.myconsignmentmanager.com/nfmomc (NOTE: the /nfmomc at the end will enable you to bypass the
print code question.)
Membership Cards & T-Shirts
Q: I don't have a club shirt to wear Saturday, How can I get one?
A: The t-shirts are available for sale on Friday night. Payment is by check, credit/debit card or cash.
Q: I paid my dues and would like to be able to shop at 7:30am but I do not have a membership card. What
can I bring to prove my membership?
A: Membership cards are emailed; if you cannot find it please try searching your inbox for the subject
"NFMOMC membership card. If you still cannot find it, visit the Membership table by the front door of the sale
to pick up your card.
Tagging Classes
Q: Do I need to let you know which tagging class I would like to attend or do I just show up?
A: Yes, you need to RSVP. This will help keep the class size to a max of 6 people so that everyone may
have a chance to ask questions at the end of the class. Classes may be cancelled if there are no RSVPs, so
please make sure you RSVP as soon as you know the class you'd like to attend.
Q: Will you be sending out a schedule for the classes?
A: Yes. Tagging class and sale information will always be posted on the message board at
http://www.nfmomc.org/forums.
Q: If I am a new seller do I have to take a tagging class?
A: No, but it is strongly encouraged. During the class, we will walk you through the process and share tips
and tricks to make tagging a breeze. Tagging classes also reduce the risk that you will be penalized for
improper tagging.
Presale, Shopping, Working & Cancellation
Q: How many guests, if any, can I bring to the presale on Friday?
A: Unfortunately, we cannot allow guests at the presale. Only sellers, husbands, and some extra registered
sale-helpers coming to help are allowed at the presale. You may have someone shop for you on Saturday
morning when our club members shop.
Q: I will be out of town for the sale; can I give my mom my membership card to shop for me early in
Saturday?
A: Yes, you may have someone shop for you as long as they have your club membership card.
Q: I am curious for those of us buying, what forms of payment are accepted? Just cash or do you accept
checks and credit cards?
A: On Friday night we only accept checks, credit and debit cards. On Saturday we accept cash, check, credit
or debit cards.
Q: If I chose not to work on Saturday, what happens?
A: You can register to work up to three shifts (Friday, Saturday 1st shift and Saturday 2nd shift). If you cannot
work any of those shifts, you can register to be a seller only. You can sign up for your selected shifts when
you register. There are only a limited number of spots that we allow for this option. By working less than 3
shifts, you will receive a reduced payout.
Q: If I can’t work on Friday, but my husband and I can work all day Saturday, will that give us the maximum
payout?
A: Yes, as long as you and your spouse together work some combination of a total of three or more shifts, you
will receive the maximum payout. This means if you are unable to work on Friday, but you and your husband
are able to work on Saturday all day it would equal 4 shifts worked and maximum pay-out. Likewise, if your
husband works one shift and you work two shifts, the number of shifts between the couple would equal 3 so
again maximum payout.
Q: I run into problems and I have to cancel. What is the cancellation policy?
A: The Cancellation date is posted in the Seller's Packet (usually 2-3 weeks before the Sale Date). If you
cancel after that date, you will forfeit your registration fee. Seller Registration Fees will be refunded after
the sale is completed.
Item Eligibility
Note: Only Fall/Winter clothes can be sold at the fall sale, and Only Spring/Summer clothes can be sold at
the Spring Sale. Holiday Items will be taken at the Sale prior to that Holiday. (ex: Halloween, Christmas &
Valentines Day outfits will be accepted at the Fall Sale, and Easter & 4th of July will be accepted at the
Spring Sale.)
Q: I have infant sized sleepers that have footies and are cotton, terry cloth & fleece material - can they be
sold at the Spring Sale?
A: Cotton & Terry fabric infant sleepers (with or without footies) can be sold at either sale. Fleece sleepers
will NOT be accepted at the Spring Sale.
Q: Can onesies be sold at both Fall & Spring sales?
A: Yes, they normally will go into the layette section.
Q: Do Maternity clothes have to be seasonal as well?
A: All seasons of Maternity clothes are accepted at either sale. Please see the Seller's Packet for items that
are never accepted (ie: underwear, etc)
Q: Can Jeans, Khakis, & School Uniforms be sold at either sale?
A: YES
Q: Can I sell Teething Toys or Nipples for baby bottles?
A: We will only accept these items if they are SEALED in NEW packages. (Sealed by the manufacturer, NOT
the seller.)
Q: I have shoes that are not clean; can I sell them for a cheap price at the sale?
A: Items that appear to be dirty will be pulled. Please ensure that any items you bring have been cleaned.
Q: Can I sell car seats and carriers?
A: Yes, but you will need to sign an agreement stating the car seats have not expired. The general rule is
six years; however, some seats go beyond six years. If your car seat(s) / carrier(s) expiration is greater
than six years, you will need to print and attach this information to the seat(s).
Tagging, Printing & Pricing
Q: I went to print some tags and don't have a print code. Where would I get this?
A: You are on the wrong MyCM site. Log out of My Consignment Manager, and go to
www.myconsignmentmanager.com/nfmomc (NOTE: the /nfmomc at the end will enable you to bypass the
print code question.)
Q: My printer will not print the 65# card stock paper - it keeps jamming and ripping the paper. Is it okay if
I print them on normal white paper and then run them through the copy machine onto the colored card
stock? As long as the bar code and tag is as legible as it is on the regular printing paper, is that okay? I
won't have any duplicate tags because I'll throw all the white paper tags out.
A: That sounds like a fantastic idea! As long as the barcodes look good - sounds like a great plan. You may
also be able to take the PDF file to a Fedex/Kinkos store and have them print your tags on cardstock - just
make sure they use PASTEL colored cardstock, NOT bright colors.
Q: I just noticed in the instructions that there may be a 25% penalty for using different colored tags. I am
using pastel cardstock, 65lbs, but it came in a small-multicolored pack and I will need to use several colors
to print all my tags: tan, light yellow, light blue, etc. Is there a penalty for this? Do I need to go out and
buy more cardstock and start over?
A: You can use multiple pastel colors - it will be just harder for you later to track down your unsold items if
you use multiple colors.
Q: Can we print tags the day before the sale?
A: Not directly, however, what you can do is on Wednesday before MyCM closes at 10:30pm, act like you
are printing. When the PDF file comes up, save it to your desktop. Then you can print it whenever you
need.
Q: What is the best way to tag DVDs?
A: You can tag your DVDs in a Ziploc bag with packing tape over the top of the bag. This way it
preserves the original case the video came in. *Please do NOT use packing tape at the bottom of the Tag.*
Q: Should I sell as sets or as individuals (i.e. infant car seat w base)? I have two to sell but should I also
give the option to buy as single? (Meaning tag both separately?)
A: If you don't want them back then price them separate. You'll cater to a larger audience.
Q: Should I sell/price matching clothes as a set? or separately?
A: If you don't want them back then price them separate, but hang them next to each other. You'll cater to
a larger audience if both multiple & singleton parents can purchase an item. If you choose to sell them as a
set be sure to review the necessary tagging procedures in the Seller's Packet.
Q: Can anyone tell me the best way to secure my Infant Car Seat to its base for the sale? Does it need to
be secured to the base or since they snap together, do I not need to worry about it? Also, do I need to label
the car seat base and the car seat itself as 2 separate pieces, ex. Part 1 of 2 and part 2 of 2?
A: Label them both - the seat put as part 1 of 2 with the price. The base put as part 2 of 2 with $0 cost.
(The barcode on the $0 tag MUST be marked through with a Sharpie.) They sometimes get separated
when people look at them.
Q: What is the best way to do blankets? Do you tag them and just fold them up, put them on a hanger or
put them in a Ziploc?
A: Put them in a Ziploc bag and place packing tape over the top. Place the tag on the outside of the bag.
*Please do NOT use packing tape at the bottom of the Tag.*
Q: How would I package an activity mat if I don't have the original bag that it came in? I also have 2
tummy time mats that have little toys attached. They are pretty big and would not fit in the 2lb zip lock
bags. Do these need to be in bags at all or can I just pin the tag to them?
A: The mats do not have to be in bags. Just make sure the toys are secure; maybe use safety pins if they
are not. You can pin the tag to it as well.
Q: What category would you put car seat accessories in? I have mirrors and mobiles for car seats, etc?
Also, I have brand new bath towels and other bath items that I wasn't sure what category to put them in.
Would they go in miscellaneous or infant accessories?
A: You can choose your own category. If there is not a car seat category then place it in infants.
Q: I have several outfits that the top is one size and bottom another because the top ran smaller. Can
these be sold together or do they need to be separate?
A: Make sure to note the sizes on the tag and put the clothes in the smaller section. (Top 3T, pants 2T - put
in 2T section!)
Q: Is it okay to safety pin the tags to the cloth covers of the bouncy seats and other baby equipment that
have cloth covers?
A: Yes, you can use safety pins on the cloth covers of bouncy seats and other baby equipment. Just make
sure to put tape over the pins just as you do on the clothes.
Q: Is there a general rule about pricing that I should or can follow to price my items?
A: The “unwritten” rule of thumb is to mark clothing at 25% of retail; toys and equipment that are in nearly
perfect condition can go for as high as 50% of retail. Any signs of wear and tear will significantly reduce the
selling price of your merchandise. Keep in mind there is no guarantee your items will be sold. If you want to
have a better chance of selling items - price them low.
General
Q: Is there a separate rack just for pajamas?
A: The pajamas are separate.
Donations
Q: I cannot click on the donate item box as I am entering my items at my consignment manager. Is this
not an option for our club or am I doing something wrong?
A: We will have table set up after the sale to donate items. The box on My Consignment Manager is unable
to be checked, this is for future use.
Q: I have a couple of things I'm just going to donate. Should I go ahead and bring these Friday or wait until
Saturday?
A: Donations should come with you on Saturday.
